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Klaviyo

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Email MarketingAutomationE-commerce
Description:

Discover Klaviyo, an AI-driven B2C CRM platform for email marketing, SMS automation, and customer service. Ideal for e-commerce brands with omnichannel features.

Klaviyo dashboard interface
Last update:
17 February, 2026
Website:
klaviyo.com
Contact email:
contact@klaviyo.com

Overview of Klaviyo

Klaviyo is an AI-first B2C CRM platform that unifies marketing, customer service, and analytics into a single intelligent system. Designed for relationship-driven consumer brands, it integrates data from email, SMS, WhatsApp, and more for real-time personalization. With tools in AI Automation Platforms and AI Agents & Assistants, it helps businesses drive growth and higher ROI.

The platform serves over 193,000 brands worldwide, offering accessible tools for beginners and experts alike, focusing on B2C commerce challenges with omnichannel automation and advanced segmentation.

How to Use Klaviyo

To start with Klaviyo, connect your e-commerce platform like Shopify, import customer data, and set up automated workflows. Use the intuitive interface to create segmented audiences, design personalized campaigns, and configure AI-powered agents for marketing and service, with real-time analytics for optimization.

Core Features of Klaviyo

  1. K:AI Marketing Agent – Analyzes your brand to create marketing content quickly.
  2. K:AI Customer Agent – Provides 24/7 automated customer service with smart responses.
  3. Omnichannel Campaign Management – Coordinates email, SMS, and more from one dashboard.
  4. Customer Data Platform (CDP) – Unifies customer data into comprehensive profiles.
  5. Advanced Analytics & Attribution – Delivers actionable insights with linear attribution.

Use Cases for Klaviyo

  • Automate personalized email and SMS marketing campaigns
  • Provide 24/7 AI-powered customer service during peak seasons
  • Implement WhatsApp marketing for enhanced engagement
  • Unify customer data across multiple channels
  • Advanced segmentation for targeted campaigns
  • Reduce marketing costs while increasing conversions
  • Transition from basic email tools to comprehensive CRM

Support and Contact

For support, visit the Klaviyo Help Center or contact via email at contact@klaviyo.com.

Company Info

Klaviyo is a leading marketing automation platform headquartered in the United States, serving brands globally with AI-driven CRM for B2C businesses.

Login and Signup

Access your account at Klaviyo Login or start a free trial at Klaviyo Signup.

Klaviyo Frequently Asked Questions

What is Klaviyo and how does it differ from traditional email marketing tools?
Klaviyo is an AI-first B2C CRM platform that integrates customer service, analytics, and omnichannel automation for deeper customer relationships.
Does Klaviyo offer a free trial for new users?
Yes, Klaviyo provides a free trial to explore AI marketing agents, customer data platform, and omnichannel automation features.
How does Klaviyo's AI Customer Agent work for 24/7 support?
Klaviyo's K:AI Customer Agent uses brand data to answer questions, provide resolutions, and suggest products automatically across channels.
What e-commerce platforms does Klaviyo integrate with?
Klaviyo integrates with platforms like Shopify, WooCommerce, and others to sync data and automate marketing workflows.

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